Introduction We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. It applies to visitors and clients from the United States, the European Union (EU), and worldwide. --- Controller / Responsible Party Theo Bergmann Health Coaching 2465 Mercer Ave, Suite 202 West Palm Beach, FL 33401, United States Hosting provider: ALL-INKL.COM – Neue Medien Münnich Owner: René Münnich Hauptstraße 68, 02742 Friedersdorf, Germany Privacy Policy: [https://all-inkl.com/datenschutzinformationen/](https://all-inkl.com/datenschutzinformationen/) Contact: Phone: +1 (561)762-6268 E-mail: info@theobergmann.com --- 3. Data We Collect Information you provide (e.g., via contact forms, booking calls, email communication). Technical data automatically collected (browser type, IP address, operating system, time of access). Cookies and similar technologies. 4. How We Use Your Data To provide coaching services and respond to inquiries. To manage appointments, communications, and client accounts. To analyze website usage and improve user experience. To comply with legal obligations. 5. Legal Basis for Processing EU/EEA clients (GDPR): Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract), Art. 6(1)(c) GDPR (legal obligation), Art. 6(1)(f) GDPR (legitimate interest). U.S. clients: Based on consent, contractual necessity, or our legitimate interests in providing services. 6. Third-Party Services Hosting: All-Inkl (Germany). CRM & Scheduling: GoHighLevel, operated by HighLevel, LLC, Dallas, TX, USA (Privacy Policy ). Used to book appointments, manage communications, and client accounts. Analytics: Google Tag Manager (may transfer data to the U.S., certified under the EU–US Data Privacy Framework). Video Conferencing: Zoom Communications Inc. (U.S.) (Privacy Policy ). 7. International Data Transfers Your data may be transferred outside the EU, especially to the United States. For EU residents: transfers are based on the EU–US Data Privacy Framework (DPF) or Standard Contractual Clauses (SCCs). We ensure adequate safeguards are in place to protect your data. 8. Data Retention We store personal data only as long as necessary to provide services, fulfill contracts, comply with legal obligations, or resolve disputes. Once the purpose no longer applies, data is deleted unless statutory retention periods require longer storage. 9. Your Rights EU/EEA (GDPR): Right of access, rectification, erasure, restriction, portability, and objection. You may also withdraw consent at any time. Complaints may be filed with your local supervisory authority. U.S. residents: You may request access, correction, or deletion of your data. California residents have additional rights under the CCPA/CPRA. 10. Cookies & Tracking This website uses cookies and similar technologies to ensure proper functionality and analyze usage. You can disable cookies in your browser settings, but some features may not function correctly. 11. Security We use SSL encryption and technical safeguards to protect your personal data against unauthorized access, loss, or misuse. 12. Contact For all privacy-related questions, data access requests, or complaints, please contact: info@theobergmann.com